Terms & Conditions

1. Purchase Agreement:

• By making a purchase through REDD YADA, LLC, you agree to abide by these terms and conditions.

• All purchases are subject to availability. We reserve the right to cancel or refuse any order at our discretion.

2. Payment:

• Payment must be made in full at the time of purchase unless otherwise agreed upon.

• Custom orders require a deposit equal to half of the purchase price. The balance is due upon completion.

• We accept various payment methods, including credit/debit cards, PayPal, AfterPay and other secure payment methods.

• All sales are final.

3. Refund Policy:

• We strive to provide products of the highest quality and craftsmanship. However, even though all sales are final, you may request a refund within two (2) days of receiving the item if the item is *defective or there was an error on our part.

• To be eligible for a refund, the item must be returned in its original condition, unused, and with all tags and packaging intact.

• Refunds will be issued in the same form as the original payment method.

• Shipping and handling charges are non-refundable.

• Customized items are non-refundable.

4. Exchange Policy:

• If you wish to exchange an item for a different size, color, or style, please contact us within two (2) days of receiving the item.

• The item must be returned in its original condition, unused, and with all tags and packaging intact.

• Exchanges are subject to availability. If the desired item is not available, a store credit may be offered instead.

• Customized items are not exchangeable.

5. *Defective or Damaged Items:

• If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or issue a refund, depending on the circumstances.

• Damaged or defective items must be reported within two (2) days of receiving the item.

• Note: We are not responsible for damages caused during shipment. Depending upon the degree of the damage we may offer solutions (such as a store credit or reduced price replacement item) at our discretion.

6. Custom Orders:

• Custom orders are final and non-refundable unless the item defective or there was an error on our part after final approval was given by the customer.

• We will work closely with you to ensure that your custom order meets your specifications and expectations.

• Unless otherwise requested, your custom order design will be shared in/on our marketing and promotional materials. All attempts will be made to blur faces to protect your privacy. Personal details and/or ordering information will not be shared.

7. Shipping:

• Your order will be shipped typically within 5-7 business days depending on the item. Please allow 10-14 business days for custom orders. Bulk orders may take longer. 

• Items are shipped by the method you chose at checkout unless that method is no longer available. 

• We are not responsible for any shipping delays due to weather or other carrier issues.

• If you are Picking-up your order, please wait until you receive notification that your order is ready to be picked up.  All pick-ups are from our public pick-up location and by appointment only.

8. Changes to Terms and Conditions:

• REDD YADA, LLC reserves the right to modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website.

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By making a purchase from REDD YADA, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you have any questions or concerns, please contact us before making a purchase. Thank you for your business!